This service is focused on protecting data confidentiality and mitigating security threats, offering personalized support instead of a predefined package.
| Features | Free | Level 1 | Level 2 | Level 3 |
|---|---|---|---|---|
| 24/7 Ticket System |  |
|
|
|
| OS Reinstall | Free reinstall | Free reinstall | Free reinstall | Free reinstall |
| Free hardware replacement | |
|
|
|
| Managed Support |  |
3 requests / month | 5 requests / month | 10 requests / month |
| Server Audit |
|
1 | 2 | 4 |
| Handling priority |
|
|
|
|
| Instant Messenger (Signal chat) |
|
|
|
|
| Proactive Monitoring |
|
|
|
|
| Backup management ** | |
|
|
|